New Patients / Patient Journey
We welcome new patients. Our aim is to build a life-long relationship dedicated to your oral health.
Welcoming New Patients
Welcome to our dental family. We’re delighted to support you on your journey towards excellent oral health. Our commitment is to provide personalised, thorough dental care centred around your comfort and wellbeing.
In return, we invite you to partner with us in looking after your smile. We provide simple guide to our shared responsibilities and the smooth process of becoming part of our patient community.
A Lasting Partnership
At Polegate Dental Practice, we place great importance on clear communication, transparency, and your overall satisfaction. Our commitment is to provide high-quality, personalised care, fully explain your treatment options, and always respect your time and concerns. In return, we ask that you take an active role in your oral health — attending scheduled appointments and keeping us informed of any changes or issues, so we can continue to build a strong partnership with you to keep your smiles healthy and beautiful.
Bookings Made Easy
Patient Journey
Your patient journey is shaped with comfort, clarity, and confidence in mind. During your initial consultation, our Treatment Coordinator (TCO) will take the time to explain your options, discuss costs, and answer any questions you may have. We believe in informed decisions, and your TCO is there to ensure you feel fully supported and well-informed at every stage. From your first visit to your ongoing care, our team is committed to making your experience positive, seamless, and stress-free.
Start Your Journey to a Healthier Smile
We look forward to being your partners in achieving and maintaining a healthy, confident smile. If you have any questions or need assistance, feel free to reach out to our team. Welcome to a new era of dental care!
